Conflict Management


This workshop covers the most productive methods to resolve conflict in the workplace, whether it is between individuals or teams.  A practical, real-world approach will be taken using the Thomas-Kilmann Conflict Model (TKI), participants will discover which of five conflict-handling styles--competing, collaborating, compromising, avoiding, and accommodating--istheir preferred “mode.”  and learn how to apply specific techniques in creating solutions to resolve conflict.

Topics covered include:

  • Defining conflict and types of conflict
  • Identifying barriers
  • Which conflict-handling style each particpant is
  • Creating solutions: managing conflict

Team benefits: 
  • Begins a productive dialogue about conflict and conflict resolution
  • Increases collaboration and opens dialogue
  • Minimizes organzational stress and possible conflict escalation
What is the number of participants for this program: 
For between 5 - 50 people
Full day
Space Requirements: 
Medium-sized Meeting Room
Tables Required
Flip Charts
LCD and screen

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