This site is owned and operated by TRUE NORTH Team Building, LLC. We are committed to your privacy on our site. We want to make your TRUE NORTH online experience safe. Because we gather certain types of information from users, we want you to understand this policy and the terms and conditions surrounding the capture and use of information. This privacy statement discloses what information we gather and how we use it.

Information True North Team Building Gathers

  • Information that users provide through optional, voluntary submissions to receive an estimate for a program, our electronic newsletter, to email a colleague, and from surveys.
  • Aggregated tracking information from tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs and to better understand the demographics of our clients.

Under no circumstances does TRUE NORTH sell any information about an individual user to a third party.

True North Team Building Gathers User Information as follows:

Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:

  1. Express Estimate Form
    We do gather contact information (name, company name, phone, email, etc.) from you when you fill out our Express Estimate Form, so that we may contact you regarding your program needs.
  2. Electronic newsletters policy
    By offering a free electronic newsletter to users, we gather the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page.
  3. Tell A Friend Policy
    Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "Tell A Friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. This information is not used for any other purpose.
  4. Surveys
    TRUE NORTH Team Building may periodically conduct user surveys to better target content to our clients. We never share any of this information about specific individuals with any third party.

Usage tracking
TRUE NORTH Team Building tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. TRUE NORTH Team Building does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
TRUE NORTH Team Building uses tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you havespecifically and knowingly provided. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.  TRUE NORTH Team Building uses cookies to track user traffic patterns (as described above).
You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

Use of Information
TRUE NORTH Team Building uses any information voluntarily given by our users to enhance the website experience, to provide interactive or personalized elements on the sites and to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in surveys. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. TRUE NORTH Team Building never shares newsletter mailing lists with any third parties.

Opt Out Policy
TRUE NORTH Team Building gives users options wherever necessary and practical. Such choices include: Opting not to register to receive our electronic newsletters. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Your Consent
By using this site, you consent to the collection and use of this information by TRUE NORTH Team Building.  If our privacy policy changes, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Updated: March 2011.